ETIP #47

Streamline your employee education by taking it online

Streamline your employee education by taking it online
Creating online training for employees, franchisees, or sales people does more than save paper. It saves time and money, as well. You no longer have to print and ship educational materials. Nor are you obliged to fly the resident expert back and forth across the country to conduct training sessions. Studying online allows trainees to learn at their own pace, ensuring they don’t miss a thing. Likewise, by creating an online training program, or contracting someone to build it for you, you can track when trainees have logged in, how long they spent on each unit and how quickly they are progressing. This tracking isn’t just about monitoring. It’s about gathering data that will help your company track the adoption of your program and make improvements if needed. You should also consider creating a mobile-friendly version, allowing your people to learn on the road. At the end of the program or the end of each segment, the trainee earns a reward that is deliverd online, such as a gift card, and can even download his own certificate of completion. In fact, a cruise line created an online educational program for travel agents, offering them cash gift cards to complete as many units as possible. As you might expect, participation was high. Sure, education is its own reward, but rewards are also their own reward. Your prize will be a more effective training process and a bit more money in your budget.