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Boosting Nickelodeon Hotels & Resorts Bookings Year-Round

With luxury resorts on the sunny beaches of the Caribbean, Nickelodeon Hotels & Resorts has an offering that’s always in season. Yet, like any travel destination, managing the ebb and flow of family travel can require some creative solutions.

Starmark had already created a brand campaign to launch Nickelodeon’s first 5-star resort offering in the Caribbean, Nickelodeon Hotels & Resorts Punta Cana, as well as an individual brand identity for each of the 10 food and beverage offerings.

What they needed next was marketing that would ensure Nickelodeon Hotels & Resorts Punta Cana and Nickelodeon Hotels & Resorts Riviera Maya met their occupancy goals during two key family travel periods — summer and the holidays. To achieve this we created full 360° marketing campaigns for consumer and trade. The respective campaigns featured the whimsy and energy of the Nickelodeon brand brought to life through concepts that fit naturally within the season.

Jumping Jellyfish! Is It Summer Already?

With the abundance of travel and resort options in the summer vacation landscape, Nickelodeon Hotels & Resorts needed to differentiate itself from other offerings. At the same time, we needed to appeal to past guests who may look elsewhere for new sights and experiences. Nickelodeon Hotels & Resorts Punta Cana and Nickelodeon Hotels & Resorts Riviera Maya invited families to discover a brand-new experience that would immerse their entire summer getaway in SpongeBob SquarePants-themed activities and events. Thus, Summer of SpongeBob was born.  

For the inaugural Summer of SpongeBob, a brand-new offering with a special rate and value proposition, it was critical to approach prospects with assets that conveyed the excitement and uniqueness of the activation and continue that energy throughout every touchpoint. To bring the Summer of SpongeBob to life, the Starmark team created a full array of vibrant and colorful marketing materials with the iconic SpongeBob at the center, supported by beautiful imagery of both Nickelodeon Hotels & Resorts Punta Cana and Nickelodeon Hotels & Resorts Riviera Maya. Animated YouTube bumper ads, digital banner ads, emails and promotional tiles on the resort websites clicked through to a custom landing page that described all the fun ahead, from signature activities to selfie spots with #SPONGEBOBVIBES. To be inclusive of all markets, assets were created in English and Spanish.  The audience remained the same: travel trade and high HHI consumers from the US, LATAM, Mexico, the Dominican Republic and Brazil. Yet, the limited time offering of Summer of SpongeBob  — May 27 to September 7 — changed the conversation, inspiring urgency and FOMO.

Reeling in Guests with “Green” Friday and Holiday Marketing

During the cold winter months, we ensured Nickelodeon Hotels & Resorts made a splash with our own slime-inspired twist. We knew everyone would be watching the internet in the weeks leading up to Thanksgiving for Black Friday deals. We created emails and digital banners ads that drove consumers to a landing page, all of which leveraged Nickelodeon’s iconic slime to create a shopping holiday we could own: Green Friday.

For the month of December, Starmark transitioned our winter marketing efforts to the heart of Manhattan with a billboard in Times Square. The :15 ad cut through the winter cold of Times Square with the warm familiarity of SpongeBob unwrapping a colorful gift to reveal a happy family arriving at the resort’s signature Pineapple Village. This strategic buy brought Nickelodeon Hotels & Resorts to a media sweet spot that provides 1.5 million daily impressions, approximately 330,000 visitors a day and peak pedestrian counts exceeding 460,000.

 
 

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How Do You Turn an Emotional State-of-Mind into Economic Impact?

When Starmark partnered with the Amelia Island Convention & Visitors Bureau (AICVB) to launch “Find Your Unwind,” the goal was ambitious: break through Florida’s “sea of sameness” by trading coordinates on a map for an emotional state-of-being. From our phase one brand research, we knew the promise of a total mental reset would resonate deeply with travelers seeking to disconnect from the everyday.

To turn that vision into reality, Starmark aligned strategy, creative and media around well-established psychological science. By pairing high-end editorial creative for leisure, meetings and weddings, with psychologically targeted media placements, we ensured our message would reach audiences in the exact moments they were most open to it—driving both deeper brand love and significant economic action.

The Science Behind “Mindset Targeting”

To ensure the “Find Your Unwind” message met travelers when they were most open to imagining themselves on Amelia Island, Starmark engineered a media placement strategy grounded in both science and emotion.

  • Reaching the Receptive Mind: Moving beyond basic demographics like “women 35-54” to target people based on what they are doing and feeling in the moment—reaching them when they are already in a relaxed, joyful headspace.
  • Mood-Congruent Processing: Leveraging the brain’s natural tendency to seek out information that matches its current mood. When travelers are already feeling good, their brains act as a filter that actively welcomes positive brand messages.
  • Leveraging Spillover Theory: Carefully curating ad environments—avoiding heavy news or stressful content in favor of lighthearted, uplifting programming where the positive “container” leaks its good mood directly onto the brand.
  • A “Visual Exhale” Execution: Pairing an elevated, high-end editorial style with hyper-targeted digital and print media across families, couples and luxury seekers alike.

From Visual Exhale to Measurable Momentum

The creative and media direction illustrates how beautiful, science-backed strategy is much more likely to deliver a beautiful bottom line. In just the first six months, the campaign delivered exceptional increases year over year in key metrics across all platforms, exceeding all industry benchmarks:

  • 34%+ Increase in click through rate on Display banners
  • 30% Increase in click through on Meta ads
  • 33% increase in click through on Google paid search ads

Additional tracked exposure to the new creative translated into real-world action and direct booking impact.

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One Mindset. One Connected Strategy.

Find Your Unwind brought together:

  • Research, strategic positioning and brand promise
  • High-end editorial creative direction
  • Psychologically targeted, multi-channel media planning
  • Contextual environment curation

The result is more than a creative concept. It’s a high-performing campaign that meets travelers at the exact right moment to turn total relaxation into real-world business results.

Ready to Turn Your Brand Insight into Real-World Results?

Let’s talk about how Starmark can turn audience insight into strategy, creative solutions and measurable action.

How Do You Channel the Unique Beat of The Florida Keys into a Winning Campaign Strategy?

For The Florida Keys & Key West, attracting today’s traveler required a strategy that evolved along with its audience. The destination’s visitor base isn’t just getting younger—it is increasingly wealthier and more diverse. At the same time, how people discover The Keys and how long they choose to stay are rapidly shifting. Addressing these changing visitor habits required a campaign that would inspire travelers to look beyond a single spot, explore deeper across the 125-mile island chain, and extend their trips.

Since music is an undeniable part of everyday life in The Keys—from live acoustic sets in Key Largo to street performers in world-famous Mallory Square in Key West—Starmark and Visit Florida Keys saw an opportunity to tap into this natural soundtrack and give travelers more reasons to stay longer and discover each Key’s unique rhythm.

The new campaign, Play in Your Own Key, leverages the musical wordplay of “Key” and aligns it with the unique geography of the tropical island chain.

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Building the Foundation

The answer was not replacing the destination’s famous philosophy, but expanding on it. Built on a comprehensive North Star truth-finding exercise with local stakeholders, the strategy focuses on three key elements:

  • A Unified Identity: Connecting a 125-mile island chain under one cohesive brand promise.
  • Freedom of Exploration: Highlighting the ability to drive from island to island and design a personal adventure.
  • A Melodic Voice: Celebrating the unique tempo, culture, and “come as you are” spirit that sings throughout the islands.
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Transforming Research Into a Brand Promise

This foundational research solidified our core strategy and led to a brand promise:

The Florida Keys & Key West promise a colorful rhythm, a carefree state of mind and an authentic invitation to come as you are. America’s only tropical island chain you can drive to, each island offers a unique experience that proves nowhere else comes close.

To bring the campaign to life, Starmark developed a comprehensive creative system that includes:

  • Strategic Alignment: Grounded in deep stakeholder insights across all key regions.
  • Campaign Manifesto: Setting the stage for the harmonious journey and carefree state of mind.
  • Visual Identity & Graphic Lockup: Featuring a custom lockup that uses the signature dotted islands as a visual anchor and nod to the geography.
  • Multi-Channel Execution: Tailored to work across digital, print, outdoor, and social touchpoints.

The creative direction shown in the manifesto personifies the destination’s foundational philosophy, giving travelers a license to actively choose their own adventure.

A Harmonious Journey Toward Success

For The Florida Keys & Key West, the result is more than a new tagline. It’s a dynamic campaign identity that celebrates individuality and carves out a highly distinct space in the travel market. The team at Starmark is ready to move into the production phase of the campaign, so be on the lookout for more exciting updates.

Ready to Evolve Your Brand Experience?

Let’s talk about how Starmark helps travel and tourism brands turn authentic insights into powerful campaign identities that move people to act.

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How Do You Turn a Slower Season into a Reason to Go?

For The Florida Keys & Key West, late summer and early fall had a perception problem. Travelers were concerned about weather and storms. Yet The Florida Keys still offers all the experiences, events and values people wanted year-round.

Starmark and Visit Florida Keys saw an opportunity to turn one of The Keys’ most recognizable assets, the Overseas Highway, into the creative foundation for a new seasonal campaign named Keys Season. It gives travelers more reasons to consider, more confidence to book and a more compelling way to see The Keys this time of year.

From Slow Season to Keys Season

The answer was not simply another sale. It was a coordinated product, promotions and messaging strategy built around four ideas:

  • Stay and save
  • Experience bundles
  • Events and happenings
  • Book with confidence

Together, these four ideas position late summer and early fall as a distinct time to experience The Florida Keys, with fewer crowds, seasonal experiences, added value and, with flexible accommodations cancellation policies, more reasons to book with confidence.

The name Keys Season gives the campaign an identity that we can return to year after year. The line “One Road. Miles of Savings.” connects the value message to the physical experience of traveling the Overseas Highway.

It makes the campaign authentic to The Keys while appealing directly to priority drive markets. The visual system is designed to work across outdoor, digital, email, social and the Visit Florida Keys website.

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Bringing Local Partners Along

To be successful, Keys Season relies on strong participation from local businesses.

Because this is the first seasonal program of its kind for The Keys, Starmark created a clear partner recruitment system that makes it easy to:

  • Understand the campaign
  • Sign up
  • Submit an offer
  • Add an offer to the Visit Florida Keys website

The partner message makes the shared goal clear: “You bring the offer. We’ll help bring the visitors.” This turns partner participation into a coordinated Keys-wide effort built to support local businesses and give travelers more reasons to book.

Building the Campaign System

SMI1756 VFK KeysSavings OOH in place

Out-of-home and display ads support both awareness and booking.

SMI1756 VFK KeysSavings Display

Paid social extends the campaign into priority markets and gives travelers more ways to discover Keys Season.

Rich media units let users swipe through offers, experiences and reasons to visit.

SMI1756 VFK KeysSavings PadSquad copy

The landing page brings the full campaign together, connecting travelers with deals, packages, events and booking information.

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Travelers Started Saying Yes

Keys Season launched May 1. By mid-May, we were already seeing measurable improvement in forward-looking projections. Occupancy levels for June, July and August, which had been projected to decline just two months earlier, recovered to at or above the previous year’s levels. These early results suggest that travelers are responding to the campaign’s value and confidence messaging.

One Road. One Connected Strategy.

Keys Season brought together:

  • Research and strategy
  • Campaign naming and identity
  • Partner recruitment
  • Creative and media
  • Digital implementation
  • Booking-focused content

The result is more than a seasonal ad campaign. It’s a new way to position late summer and early fall in The Florida Keys & Key West.

Need to Turn a Business Challenge Into an Opportunity?

Let’s talk about how Starmark can help turn audience insight into strategy, creative solutions and measurable action. Get in touch.

Possible 2026: Four Takeaways from a Media Perspective

Three days. Dozens of sessions. And four different takeaways from our Starmark team. You’ve already heard from our Chief Digital Officer, Executive Creative Director and Group Creative Director. From our media department, here’s the most resonant theme: the marketing industry is at a genuine inflection point, and the gap between those experimenting with AI and those watching from the sidelines is widening fast. So, here are the four media insights that will shape our advice over the next year and a half.

The funnel isn’t collapsing — it’s getting more complex

We’ve been told the purchase funnel is dead so many times it feels like a foregone conclusion. The reality is more nuanced: the funnel hasn’t disappeared, but AI is actively shortening the distance between intent and purchase.

Research from eMarketer showed that AI search gives answers, not options — when a consumer asks Gemini for the best carry-on bag for a Paris trip, they get four curated recommendations with context, not 28 product reviews requiring 45 minutes of reading. That compression of the consideration phase is real. But what happens next isn’t what the fear-based headlines suggest.

AI-referred shoppers arrive with more intent — and they still browse, still build baskets, and still need to be influenced. And that’s because 69% of AI-assisted shoppers still prefer to complete their purchase on a retailer’s app or website. Only 10% buy through a native AI interface. Retailers control the infrastructure that makes consumers feel comfortable spending money — inventory, pricing, fulfillment — and that doesn’t change because an LLM made a recommendation.

AI may reshape influence earlier in the journey, but commerce still resolves inside retailer ecosystems.

— eMarketer, April 2026

The practical takeaway: higher intent traffic from AI referrals doesn’t mean fewer chances to influence. Track where that traffic enters your site. If you’re seeing more lower-funnel arrivals on product pages, optimize and monetize those spaces accordingly.

AI and search are merging — and both are growing

The fear that AI will kill search is also running ahead of reality. The actual data shows something more interesting: AI users are more likely to use Google daily, not less. As of April 2026, 76% of weekly AI users are daily Google users, compared to 65% of the general internet population.

Total minutes spent with Google have actually gone up as AI usage has grown. We’re in a period of choice expansion, which means you can’t just optimize for search or answer engines. Google still matters most for organic and paid, but you need to monitor and optimize for ChatGPT, Claude, Gemini and Perplexity as well.

A new eMarketer AI Visibility Index is tracking how brands show up in LLM recommendations by category. In personal care and beauty, La Roche-Posay leads with a 22% brand mention rate in ChatGPT — meaning it appears in 22% of relevant queries. Even the 10th-ranked brand, Fenty Beauty, only appears in 9% of queries. That’s how early-stage this is, and why starting GEO work now, before competitors do, is a genuine advantage.

Google’s new AI mode is a great example of why watching this trend matters in the real world. Instead of bifurcating search and its Gemini answer engine, Google has chosen to combine them into a single interface. This is a clear indication of how meaningful optimizing for answers and for conventional search needs to be the guiding strategy for marketers.

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Social is still the discovery layer

Social media’s dominance in product discovery remains significant and data-backed. In June 2025, 39.2% of US shoppers said social media was where they first encountered new brands or products they went on to buy. The next closest channel is a brand’s own site or app at 27.6%. GenAI tools as a discovery channel came in at just 3.8%.

Influencer trust is also growing, not eroding. Among Gen Z (18–29), the share who have purchased something based on a creator’s recommendation rose from 41% in early 2023 to 56% by January 2025. Among adults 30+, it grew from 19% to 27% over the same period. That’s a durable structural shift, not a trend.

And here’s the new emerging trend to watch: social GEO. Every major platform is building some form of answer engine, and social content is already showing up in LLM replies. Start developing creator-led GEO strategies now, before the platforms formalize how it works and before the competition gets there first.

AI-first doesn’t mean people-last

Multiple sessions pushed back on the narrative that AI is coming for marketing jobs. The more accurate framing from the enterprise speakers: AI handles tasks and workflows, which frees people to focus on decision-making. The shift in 2026 is toward agentic workflows — where tasks are automated end-to-end — with humans staying in the loop for judgment calls.

The research finding that stuck with us: the same percentage of marketers who say governance is a problem today expect it to still be a problem two years from now. There’s no shortcut through the organizational change required to make AI genuinely useful at scale. That’s where agency value lives — helping clients close that gap.

Five actions to take now

  1. Track AI referral traffic as a separate channel
    • Identify where ChatGPT, Gemini, Perplexity, and Claude are sending users, what pages they land on, and how they behave. This data doesn’t exist in most client dashboards yet — build it in now.
  2. Start GEO monitoring before it becomes urgent
    • Track how your brands appear in LLM responses monthly. As an example, in the beauty sector, the top brand only shows up in 22% of relevant ChatGPT queries. Brands not appearing at all won’t be considered.
  3. Optimize lower-funnel product pages for AI-referred traffic
    • AI-referred shoppers arrive with higher intent but still browse and build baskets. If you’re seeing more direct-to-product-page traffic, the monetization and content on those pages needs to work harder.
  4. Don’t abandon fundamentals for fear-based reallocation
    • Historical precedent matters. Most platform attempts to own the full transaction have failed. Traditional search is flat, not declining. Follow transactions, not just attention or headlines.
  5. Get your team genuinely hands-on with AI tools
    • Not just familiar — daily users. The gap between abstract AI enthusiasm and real operational understanding is exactly where strategy goes wrong. The people closest to the tools see the landscape most clearly.

Possible 2026 Roundup: Brand & AI

This year’s Possible Conference in Miami made one thing clear: the novelty of generative AI is waning. In its place is a hard mandate for agentic workflows and radical authenticity. Brands face a definitive crossroads: slide into an “Age of Slop” filled with generic digital content, or step up to a new “Golden Age of Media”.

Commanding Authority in Agentic Search

The consumer journey has fractured into a non-stop digital swirl of AI queries, social validation, and chatbots. Under the hood, consumers are starting to rely on direct, AI-generated answers over traditional web links.

This radically changes discovery. Brands must shift from optimizing strictly for keywords (SEO) to optimizing for large language model (LLM) behavior. Because roughly 75% of model training data relies on conversational, community-driven platforms, the stakes are high. When an AI agent spends tokens to solve a problem, your brand needs to be the authoritative source cited. Marketers must treat AI engines as primary stakeholders, using high-quality proprietary content to win both human and machine attention.

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IP Activation: Brands as Entertainment

Consumers are starving for great stories, not thinly veiled commercials. To win in a democratized creator economy, brands must view their heritage as cultural intellectual property rather than advertising assets.

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Credit: iStock.com/Ward DeWitt
  • Oscar Mayer turned the Wienermobile into entertainment with the “Wienie 500,” drawing 8 million livestream viewers on Fox.
  • Kraft leveraged its classic macaroni necklace for a limited-edition Mother’s Day jewelry collaboration.
  • Heinz celebrated the NFL draft’s 57th pick as “Mr. 57”.

This isn’t advertising; it’s culture—a springboard for audience participation.

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Community-First Storytelling

Resonant brands build genuine communities, transforming passive observers into active participants. Content must evolve to address the actual problems real people are trying to solve.

Hoorae CEO, Issa Rae, demonstrated this with her premium TikTok micro-drama series Screen Time, prioritizing audiences through mobile-first storytelling that garnered millions of views. Similarly, Discover Puerto Rico uses hyper-local storytelling with creators, like Bad Bunny, to organically attract high-intent travelers instead of merely tourists.

The Rise of Agentic Commerce

The leap to agentic AI introduces autonomous, multi-step execution across the marketing funnel. This expands our creative canvas into Agentic Commerce.

As model costs drop, personalized AI assistants will deliver hyper-relevant, interactive ad experiences. Consumers will be able to virtually try on apparel or visualize products together in real time, driving frictionless conversions. Starmark is already implementing conversational, adaptive AI display ads for travel and tourism.

The Creative Mandate

Ultimately, brands must stop contributing to digital noise and design intelligent ecosystems that meet customers where they are. Said another way: being able to make more marketing or content more quickly with AI isn’t worth much – unless what you’re making is different, interesting and useful. Human judgment, brand authority, and creative storytelling remain the ultimate differentiators.

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Get ready to explore: A dispatch from Possible 2026

Brett wrote about the AI Overload at Possible last week, but there was more to the conversation than LLMs. Here are some of my favorite tidbits from an action-packed conference.

1. Brand creative empirically outperforms pure performance creative

After seven years of tracking and measurement, MMA, in partnership with Ally Financial and Campbell’s, unveiled financial results of their Brand as Performance study. The bottom line: brand affinity creative (advertising designed to make a consumer like the brand) converted customers at a higher rate and led to longer customer lifetime value. Not only that, the study showed that sales lift in groups exposed to brand affinity creative extended for six months beyond the three-month study period, showing the long tail of work that makes prospects like you.

2. Reach is worthless, but engagement pays off

Top performing brands that are winning culture and winning at the register, like Kraft-Heinz, Tubi and JCPenney, are winning through engagement. It’s not about getting in front of the most people the most times. It’s a game of making a deeper impact by delivering things that bring joy and make people want to spend time with you.

3. Use AI to do things you couldn’t before

It’s a failure of imagination to only look to AI for ways to do what you can already do. Instead, take bigger swings at things that simply weren’t possible before. To power their Five-Star Theater holiday effort, Amazon used a customized agent to scrub through tens of thousands of reviews for the most Shakespearean takes on their products, worthy to be read by actors.

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4. Everyone’s just experimenting

Even the world’s biggest companies don’t have a playbook for AI and LLMs. The current moment is all about experimentation. Just trying new things is the overriding recommendation from the theorists, marketing leaders and experts.

5. Tentpoles of marketing in the last decade are officially deceased

Before LLMs, social referral traffic to brand and publisher sites was already plummeting. AI answers and summaries are driving search referrals down even further. Video engagement is in decline, too. So stopping customers with video and driving them to your site is officially a dead strategy. It’s time to try new things and reexamine old assumptions about what works.

AI Overload at the Possible Conference in Miami

AI, AI, AI! When every booth is “AI-powered” and every keynote is “AI-driven,” it’s hard to tell who is actually doing something new and who just updated their PowerPoint template. It all started to blur together and all started to sound the same. Sifting through all the white noise, I did find some key learnings and insights that I found valuable. Starmark has long been supporters of the MMA and the Possible conference is top notch for marketing and media technology.

Here are the three biggest shifts I noticed at the conference:

The “Workforce” Shift: From Tool to Teammate

The biggest takeaway from the “Enterprise AI Agents” and Coca-Cola sessions isn’t just “use AI to create content.” It’s the move toward Agentic Workflows. When the world can be flooded with generated content, they are finding that longer form content, and premium content stands out.

  • Last year was about Generative AI (making things). This year is about Agentic AI (doing things).
  • If your team is still “prompting” AI one by one, you’re behind. The “Possible” standard is now automated agents. I like the idea of small discreet “Insta-workers” that run autonomously in the background to flag inventory or spend issues before a human even logs in. The idea you can then string them together with handoffs sounds like a more flexible way to get value over generative AI.

The “Strategy” Shift: Vulnerability & Answer Engines

There were many sessions about AEO/GEO, the move from SEO to Answer Engine Optimization (or Generative Engine Optimization – the final term is still up in the air). This is a noticeable threat to website traffic, but also has real opportunities that can be executed now to get ahead.

  • The fact that “AI can refute your brand marketing spin” is huge. AI prefers substance over spin, and it severely punishes inconsistency. As marketers this may be a tough adjustment, but it’s necessary.
  • As always, AI models are trained on data, stats, science, and Reddit/LinkedIn are important off site content that is used to train these models. If what your website says doesn’t match what real people are saying on Reddit, the AI (and therefore the consumer) will call you out. Substance is now a survival tactic, not just a brand choice.

The “Process” Shift: Agility over Planning

We have been talking about Agile for over a decade. But it’s always great to hear how others are doing and what benefits they are finding. McCormick discussed their shift to “Agile Pods” and “2-week sprints”, which highlight a massive change in their marketing department’s structure.

  • If it works for the audience, it will work for the brand. Instead of long plans pushed onto a platform, marketers must adapt their strategies to fit the audience’s existing behavior and needs.
  • Being agile lets them try new things not in the plan, test, and learn. It opened up a lot of experimentation for them they didn’t have previously.
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The Bottom Line: If you had to delete every slide that mentioned “AI” and only keep the ones that changed your business goals, you’re left with:

  1. Community over Reach (Creators/Reddit/LinkedIn).
  2. Agility over Planning (2-week sprints).
  3. Outcomes over Metrics (Effectiveness over Efficiency).

How Amelia Island found its unwind

It’s no secret that Florida is home to hundreds of miles of beautiful coastline. But with so many places in the Sunshine State vying for consumer attention by showcasing white, sandy beaches and sparkling blue water, Amelia Island Convention & Visitors Bureau (AICVB) recognized the need to stand out within this competitive landscape and distinguish itself from the “sea of sameness.”

It was also critical to take a deep dive into the true and authentic value proposition that the destination offers while at the same time evaluate what travelers seek in a vacation and drive economic impact.

Building the foundation

AICVB and Starmark enlisted key destination stakeholders that represented virtually every aspect of the destination—from longtime residents and elected officials to industry partners — to develop a foundational “North Star” phrase: a singular, guiding concept designed to keep every creative decision anchored in the brand’s core purpose.

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Now that we had the groundwork, we employed a multi-phased testing strategy to ensure the campaign would resonate with target audiences. We began with benefit testing, identifying the functional reasons travelers choose Amelia Island — such as its uncrowded beaches and Southern charm. The second phase included various emotional positioning statements to learn how, in fact, we made them feel. The data was conclusive: the most powerful draw wasn’t just “taking a trip,” it was the promise of a total mental reset. This research-backed insight solidified our core message, ensuring the campaign was strategically informed and delivered an authentic, compelling message.

As a creative, you usually want to just go with your gut, but the testing process on this one was a game-changer. We weren’t just guessing what would work; we were using those results to spark the stories we ended up telling.

— Marlo Russom, Group Creative Director

Editorial whimsy meets Southern elegance

Starmark created the “Find Your Unwind” brand campaign to meet AICVB’s needs. The name serves as both an invitation and a promise, shifting the focus from the destination’s map to the visitor’s mindset. To translate this “Unwind” promise into a reality, the campaign visuals captured personalized moments in a high-end editorial style that feels whimsical, imaginative, and even nostalgic.

We paired the elevated imagery with a benefit-driven narrative, inviting visitors to let the ocean breeze guide them as the feeling of total relaxation takes hold. It’s a sophisticated reminder that Amelia Island is a place where you can truly “do you.”

We are so jazzed with the launch of this campaign that was built on an extensive brand discovery with our client. The lyrical messaging and nostalgic look/feel play right to the hearts of our targets.

— Dale Baron, Executive Creative Director

A multi-channel sensory experience

The campaign execution was designed to be as elegant as the destination itself, supported by a robust toolkit of assets for a mobile-first audience. The team produced a series of :15 videos tailored specifically to our primary target markets. Rather than a one-size-fits-all approach, these “snackable” films highlight the specific version of an “unwind” that resonates most with families, couples and luxury seekers.

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The “Find Your Unwind” print ads lean heavily into the Southern charm aesthetic, utilizing lush photography and a minimalist layout to create a literal visual exhale on the page, standing out against the cluttered layouts of competing destinations.

On location and off-the-beaten path

To bring “Find Your Unwind” to life, the Starmark production team spent a week on location capturing the island’s natural beauty and unscripted moments that define the Amelia Island experience. By utilizing high-end cinematography and a soft, natural lighting style, we leaned into the elegance of the destination—from the early dawn majesty of the sun peeking through the sand dunes to the golden hour glow dappling through swaying Spanish moss.

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With the launch of this new campaign, we have officially entered our new era of Southern elegance. This is a story rooted in Amelia Island’s unique charm, which is our biggest differentiator in the travel landscape.

— Gil Langley, AICVB Chief Executive Officer

A sense of nostalgia and a new state of being

By aligning consumer insights with a sophisticated brand voice, Starmark and AICVB carved out a unique space for Amelia Island in a crowded marketplace. The result is a brand identity that doesn’t just invite travelers to a destination—it invites them to a state of being. “Find Your Unwind” stands as a testament to the appeal of a true, restorative escape and carefree nature of days gone by.

Starmark’s Shift from Waterfall to Agile Drives Growth with IBM Targetprocess

As part of our celebration of 10 years of going Agile, IBM has published an article about our journey with Targetprocess, a tool we are still completely satisfied with 10 years on. Here’s an excerpt:

A critical success factor for Starmark when migrating away from waterfall and to Agile was to find the right software tool to run our business using Agile methodology. It needed to be technically savvy, but also have a great UI for our creative teams too. After piloting multiple tools, we landed on Targetprocess (by IBM). It has the perfect blend of sophistication for our developers, and user friendliness for our managers and creative teams allowing everyone to understand their workloads at a glance.

Read the IBM Case Study on Starmark here.

Starmark Shines: Earns Gold MarCom Award for FPL’s Experiential Installation

We are absolutely thrilled to announce that Starmark has been honored with a prestigious Gold MarCom Award for our outstanding work on the Florida Power & Light Company (FPL) experiential installation at Junior Achievement of South Florida’s JA World.

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This coveted award recognizes excellence in marketing and communications, and winning Gold is a testament to the creativity, strategy, and dedication of the entire Starmark team, as well as the visionary partnership with FPL and Junior Achievement of South Florida.

The Award-Winning Experience

The FPL installation, a key component of the JA World “hands-on” learning experience, was designed to be much more than a simple display. It is a fully immersive, experiential environment that captures the vital role FPL plays in the community, providing students with a tangible, interactive understanding of:

  • Rewarding Pathways: The diverse and exciting career opportunities available within the energy industry.
  • Energy Generation: How power is created and distributed, including FPL’s commitment to clean, sustainable energy solutions.
  • Financial Literacy: The importance of budgeting and energy consumption choices.

A Partnership that Powers Learning

Our goal was to create an experience that didn’t just tell students about FPL, but allowed them to feel and interact with the brand’s mission. Receiving the Gold MarCom Award validates our approach in turning complex industry concepts into engaging, memorable lessons for the next generation. We are incredibly proud of the impact this installation is having on the thousands of students who visit JA World each year.

— Jacqui Hartnett, CEO, Starmark

This recognition underscores the successful collaboration between Starmark, FPL, and Junior Achievement of South Florida, demonstrating the power of innovative design to support essential educational programs.

About the MarCom Awards

The MarCom Awards is one of the oldest, largest, and most respected creative competitions in the world. It recognizes the excellence of marketing and communication professionals, with entries judged by the Association of Marketing and Communication Professionals (AMCP). The Gold Award is given to entries that demonstrate an outstanding standard of quality and creative achievement.

Sparking New Possibilities: FPL’s Storefront with Junior Achievement of South Florida

Nurturing a healthy pipeline of future talent is essential to an organization’s long-term success — and the Florida Power and Light (FPL) team made strong strides in fueling theirs by immersing 20,000+ eighth graders in hands-on learning fun at Junior Achievement of South Florida’s JA Career Discovery Park.

Powering Future Generations

FPL is the state’s largest power utility, with 5 million customers and 8,000 employees. When a high-profile sponsorship opportunity arose with JA World, enabling FPL to connect students‘ current educational choices to their future economic success, FPL and Starmark were all in!

Junior Achievement of South Florida prepares young people with the knowledge, ability and confidence to navigate career and financial literacy. JA World Huizenga Center at the Lillian S. Wells Pavilion is the largest JA experiential learning center in the world and has impacted more than 1.2 million students since its inception in 1959. One of the organization’s flagship programs is JA Career Discovery Park, where 20,000 eighth grade students get to explore careers in “storefronts”. Each of these room-size build outs represents a major South Florida employer or industry.

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Igniting Their Interest

JA World offered FPL the ideal setting to illuminate a wide range of dynamic career possibilities — from engineering to marketing to mission-critical drone operations. Our goals: compel students to spend quality time at the installation and open their minds to rewarding energy career paths. Since each student visits all the JA World storefronts, we had limited time to make an impact.

Today’s students, as digital natives, are most at home with visual content and gamified education. Yet, the real world is tactile and dimensional too. So Starmark ideated a strategic blend of both that would stand out from all other flat, static storefronts. Leading-edge digital tech was combined with tangible FPL artifacts, like a rover and transformer, to build a unique, multi-faceted learning experience. Once we developed the strategy and installation elements, we created scale models in VR to test our concepts.

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Amping Up Excitement

Our strategy and execution:

  • Keep it hands-on: transform mundane career information into interactive fun.
  • Keep it moving: short interactions and multiple stations to hold attention and interest.
  • Keep it energetic: gaming challenges and team activities that weren’t dry or dull.

Starting Strong

As soon as students approached our space, “Welcome! It’s going to be a high-energy day.” set their expectations. Upon entering, 360 degrees of immersive engagement surrounded them.

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Seven High-Energy Installations

Each experience was interactive, engaging and fun, fulfilling our “high-energy” welcome promise.

FPL Command Center With Drone

Our mini version of a real-life FPL Command Center housed six working monitors. These included a power device status map, power grid data readouts, flight traffic, weather, drone operations, and maintenance/repair activity log:

  • The introductory video outlined their critical mission: a team of three students would work together to solve an urgent power grid issue.
  • We suspended a working drone and assigned a role to each student on the 3-person team:
    • Flight operations: ensuring it’s safe to fly the drone
    • Flight operator: piloting and looking for the grid issue
    • Repair specialist: documenting/logging the issue to dispatch a maintenance crew

“Future Self” Augmented Reality

Discovery Park wants each child to picture themselves in future careers. We embraced that goal with an augmented reality (AR) station where visitors literally saw themselves in an energy career:

  • Students step up to two life-sized monitors.
  • AR tech dresses the user in one of four outfits matched to a role: Environmental Specialist, Data Scientist, Nuclear Technician and Renewable Energy Engineer.
  • Outfits are displayed in a video loop while displaying fast facts about each career.
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Line Worker Photo Opp

Hard hats and neon vests worn in sky-high workplace settings: the traditional FPL line worker is among the company’s most recognized roles. Our photo opp leveraged this popular image:

  • We invited students to don the line worker gear and pose inside an FPL bucket truck prop.
  • The roofline backdrop and visual perspective trick makes it seem as if they are 30 feet up.
  • This photo opp was a HUGE hit with the kids!
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Career Profiles

There’s a role for every student’s talent and interest at FPL and to emphasize that, we wrapped pony walls with the message profiles of actual FPL employees:

  • The core message: “Power your passion. Fuel your dreams.”
  • Walls showcased diverse careers, from Marketing Specialist to Arborist to Data Scientist, with short descriptions and salary ranges.
  • Creative or STEM, in office or outdoors, it’s easy to see a bright future for everyone at FPL.
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Home Energy Specialist

Hot water heaters, AC, washers, dryers and entertainment systems are a staple in most homes. This hands-on learning activity transformed our eighth graders into home energy experts:

  • Students flipped switches in a living area vignette to see which appliances drew the most energy. The power meter steadily tracks their progress.
  • Once all four appliances are set to their optimal settings, users are rewarded with a success animation on the meter.
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Follow the Flow of Electricity

We flip a switch and power turns on. But how does it get to our outlets and appliances?

  • Our “Follow the Flow of Electricity” mural shows students the steps electricity takes: from power plant to service line to the hand hole outside their homes.
  • They also learn the names and purpose of all the equipment they’ve likely seen every day, without ever realizing what it was for.

“House Of Savings” Energy Usage Simulator

Now students will know why moms and dads nag us to close that fridge door or turn off that light! You’re never too young to learn about saving energy:

  • We updated the content and visuals of FPL’s “House of Savings” online tool to appeal to eighth-grade audiences.
  • They see how to optimize energy usage and lower the cost; bonus win for mom and dad!
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Powering Workforce Development

Initiatives like JA Career Discovery Park are smart long-term strategies: they seed future pipeline development at early stages, sparking awareness at a formative time when children are just starting to explore their interests and talents. As our young audience matures in the next decade, they will start firming up their career path and even becoming FPL customers.

Kids who are educated, prepared to lead, inspired to learn, develop, think innovatively…that is what will power Florida’s future. Partnering with Starmark this year empowered us to deepen our support for the valuable contribution JA World makes and elevate our own impact to a whole new level.

— Juliet Murphy Roulhac, Esq., FPL’s External Director, Senior Affairs & Corporate Philanthropy

FPL’s JA Career Discovery Park Storefront was a big success and met all goals set, establishing FPL as a rewarding employer and community partner; introducing the brand to 20,000+ students; and sending each one back home with a new perspective on the rewarding possibilities ahead.