Latest Posts

Experiential Marketing: Creative that literally works!

While advertising creative serves an important purpose across mediums, experiential marketing strives to generate an actual connection with the consumer. The experiential approach means thinking about time as your currency, and developing ways to have your customer spend time with your brand. (more…)

For local businesses, mobile search can be a boom or bust

Reprinted from South Florida Business Journal

Is your advertising creating more demand for your competition than for you? If you are running a local business, and neglecting “local search engine optimization” (local SEO), you may be driving customers into the arms of your competitors. (more…)

Get the Word Out … Visually with Google Adwords Image Extensions

Images have become the currency of the web – just look at the rise of Pinterest, Instagram and Facebook’s Rich Stories. Now, Google is getting into the act with a beta of Image Extensions for AdWords. With Google’s newly released version of Image Extensions, advertisers are able to display relevant images to go with text ads.
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What is a Tumblr?

Tumblr is the blogging platform brought to you by 26-year-old entrepreneur David Karp. Recently acquired by Yahoo, Tumblr now supports 108.4 million blogs (and 53.9 billion posts).

For marketers, it’s important to understand Tumblr’s niche. A microblogging platform and social networking website, it’s not the place for a post that runs 1,000 words, but rather the location for picture sharing and blog posts of a couple hundred words.
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Is your Mobile SEO Strategy on Target?

Casual Internet users may not realize that search on a mobile device returns different results than search on a desktop – and apparently neither do the world’s biggest companies. A recent study found that just 6 percent of Fortune 100 companies are compliant with Google’s impending mobile SEO requirements. What about yours?
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Updated Facebook Insights tool helps you tailor content for your audience

Facebook has just rolled out a completely overhauled Insights tool. Facebook admins can take advantage of the cleaner, faster and simpler metrics interface, as well as comprehensive brand analytics, to learn what is working and what can be improved.

Major upgrades include:
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Local SEO: A Priority For Every Small Business

According to a recent study, 82 percent of local consumers use search engines, not phone books, to find local businesses. The death of the yellow pages means that ranking high in a local search – and therefore local SEO – are priorities for any business trying to drive local traffic.
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Transporting fans on an Antarctic Adventure: no flight needed

Starmark’s Augmented Reality (AR) app strategy for SeaWorld Orlando took fans on an unforgettable Antarctic adventure — no flight needed. It played a key role at every stage of the campaign, driving awareness, participation and social shares at SeaWorld’s 10-city “Epic Voyage” Antarctica Tour, as well as in consumers’ own homes.

The Big Idea

SeaWorld Orlando’s new thrilling, chilling attraction, Antarctica: Empire of the Penguin, encompassed a ride, penguin habitat, gift shop and restaurant. It was their biggest expansion to date: they needed to generate awareness and desire to visit months before it opened.

Starmark proposed an augmented reality app that could boost awareness, create social conversation and generate buzz in engaging ways. The app would be sponsored by the Coca-Cola Company, one of the park’s key marketing partners.

The Approach

Leveraging leading-edge augmented reality, the Empire of the Penguins AR app transported fans to real-world penguin life on the icy South Pole continent. Consumers could meet and interact with the attraction’s characters one-to-one: at an event or right in their own homes.

Users shot AR videos of themselves, friends, family, even their pets. The app augmented this video with scenes from Antarctica featuring the penguins. We collaborated closely with SeaWorld’s designers, using the same 3D models and textures they did. This ensured strong synergy between app and actual in-park ride.

Other App Capabilities

In addition to AR, users could discover more about Antarctica through a video trailer, penguin personality quiz and fast facts. They could buy park tickets. Enter a sweepstakes. And engage with SeaWorld Orlando socially.

The app was modular: topics could be added or removed easily as opening date neared. Once the attraction opened, a live Penguin Cam was added.

The app also simplified Social Media sharing with pre-populated handles and hashtags. Fans eagerly shared 94,000 pics and videos, driving big viral buzz and awareness for the attraction.

The Results

The app successfully moved consumers from interest to desire to action, all while creating brand loyalty and higher awareness among family and friends. It was a key attraction at SeaWorld’s 10-city “Epic Voyage” Antarctica Tour campaign, with the campaign itself driving:

270+ million impressions (62 million from social media); $4.6 mm in media spend equivalency; 251,000 sweepstakes entries

Young millennials are tough customers, always on the move

Reprinted from the South Florida Business Journal. Peggy Nordeen.

A recent survey of the “young and hip,” born between 1988 and 1994 and the youngest of the millennials, produced some interesting insights into this generation of consumers. These young ones have “attitude” about how and they use websites, apps and social communities. As marketers, we need to tune into their thoughts, not only to reach them more effectively, but also because they are major influencers in their families and social communities. (more…)

What does Crisis Communications really mean?

Crises are an inevitable cost of doing business, whether it’s a cruise ship fire, an outbreak of foodborne illness or some highly publicized litigation. However, when disaster strikes, many companies are left wondering: what do we do now?
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Facebook: A Day in the Like

Facebook, the world’s largest social network and a multi-billion dollar public company, is continually innovating its product and testing the limits of social. Here is a snapshot of some considerations for using Facebook to engage with customers:

  • The influence of a Like on your post is relative – while it’s nice to see double and triple digit thumbs up on your status updates, social media formulas show that a Comment is worth 7x as much as a Like, and a Share possesses 13x the value of a Like.
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Social Madness winners announced

Starmark congratulates the three category winners of the South Florida Business Journal’s local Social Madness competition. After four close and competitive rounds, the small, medium and large company winners beat out a combined 59 participants. The local winners will now enter the national pool, and test their social skills against other local market winners.

Starmark is proud to have been a sponsor of Social Madness, and to have offered coaching and mentoring to competing local businesses through its social media channels. Starmark’s continuing thought leadership includes weekly eTips about the latest trends in marketing and communications.